Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
7.8/10
Very good
Rooms
7.2
Location
8.4
Service
8.2
Dining
8.0
Guest reviews
7.8/10
based on 6 reviews
4/5
based on 830 reviews
8.1
8.1/10 based on 2989 reviews
#10 of 27 hotels in Eindhoven based on Tripadvisor
George
United States,
May
2024
7.8/10
The hotel has a fantastic industrial look with high ceilings, located in the former test center of Philips light bulbs. The rooms are spacious and comfortable, but lacking a proper closet. The staff is lovely and helpful, compensating for some minor inconveniences. The location is perfect for exploring the city, especially during the Dutch Design Week. The dining options are good, but slightly overpriced. Overall, a unique stay with some room for improvement.
Rooms
8.0
The rooms have a fantastic industrial look with high ceilings. They are spacious and comfortable, but a proper closet would have been a great addition.
Service
8.0
The staff at the front desk and bar area were lovely and accommodating. Despite some minor issues, the service was great overall.
Location
9.0
The hotel's location is perfect for exploring the city, with easy access to shops and transportation hubs. Ideal for visitors of the Dutch Design Week.
Dining
7.0
The dining experience offers a good variety, although some items may be considered overpriced. Overall, a satisfying culinary experience.
Facilities
7.0
The hotel offers essential facilities for a comfortable stay. Some improvements could enhance the overall experience.
Jordan
United States,
March
2024
7.2/10
My stay at the hotel was a mixed experience. The rooms had some issues with cleanliness and maintenance, but the bathroom was exceptional. The service was a bit cold and lacked personal touch, although some staff members were helpful. The location was convenient, close to the city center and transportation. The dining experience was great with a wide variety of tasty options. The facilities overall were decent, but not outstanding.
Rooms
6.0
The rooms had a broken and dirty toilet seat, a dirty and torn up curtain, and a dirty coffee table. However, the bathroom was amazing with a large shower and a separate deep tub.
Service
6.0
While some staff members were really kind and helpful, overall the service felt a bit cold and business-like. There was room for improvement in terms of personal attention and empathy.
Location
8.0
The location was great, just a 5-minute walk to the city center and the train station, offering easy access to public transportation.
Dining
9.0
The dining experience was wonderful with a wide choice of items available. It was one of the best hotel breakfasts I have had in a long time.
Facilities
7.0
Andy
United Kingdom,
November
2023
8.2/10
I was pleasantly surprised by the room amenities such as the multiple power sockets, safe, and even an empty fridge for my drinks. However, the lack of open plugs for charging phones was a bit inconvenient. The decor felt outdated, not quite living up to the contemporary art hotel vibe it aims for.
Rooms
7.0
The rooms had everything I needed, including a safe, kettle with tea and coffee, and an empty fridge for drinks.
Service
9.0
The restaurant staff went above and beyond, offering free parking as compensation. They were incredibly kind and helpful, even during late hours.
Location
8.0
The hotel's central location was perfect for exploring the city, with easy access to public transport and shopping areas. However, staff training in various departments could enhance the experience.
Dining
8.0
The dining experience was a bit pricey at €22.50 per person, but the quality was excellent, especially the fresh salmon dishes.
Facilities
9.0
The hotel offered a range of facilities, from room service to tours and ticket assistance, making the stay convenient and enjoyable.
Norman
United Kingdom,
October
2023
8.0/10
The hotel is really convenient, being close to the city center and just 5 minutes from the station. The staff are lovely and friendly, making the stay pleasant. However, the room could use a bit more warmth and decoration. The continental breakfast was delayed, but the staff more than made up for it with their service.
Rooms
7.0
The room was a bit cold and lacked decoration.
Service
9.0
The staff were incredibly helpful and friendly.
Location
8.0
The hotel is perfectly situated right next to the city center and only a short walk from the train station.
Dining
8.0
The continental breakfast was delayed but staff service made up for it.
Facilities
8.0
The hotel offers a cozy bar area and other necessities.
Leslie
United Kingdom,
September
2023
8.6/10
The hotel is centrally located in Eindhoven, making it easy to explore the downtown area and nearby attractions. The rooms are spacious and modern, offering a comfortable stay, though the view might not match expectations.
Rooms
8.0
The rooms are spacious and modern, providing a comfortable stay.
Service
9.0
The service was attentive and helpful, offering information on parking and dining options.
Location
9.0
The hotel is right in the center of Eindhoven, with easy access to shops and restaurants.
Dining
8.0
The dining experience at the hotel is excellent, though prices may be on the higher side.
Facilities
9.0
The hotel offers a variety of facilities, including room service, laundry, and welcome drinks.